Get your clients back when it’s time
Every night Zenivet sends the reminders for vaccinations, check-ups and appointments. And when you want to run a campaign, you choose who to send it to and through which channel.
Automatic reminders cover vaccinations, deworming, check-ups, end of treatment, health plan renewal and even the pet’s birthday, each with its own channel. Next-day appointments are also reminded automatically.
Campaigns are sent to a segment — by species, pet age, last visit, health plan or inactive clients — and only to those who have given their marketing consent. If a send is interrupted, it resumes without repeating.
What you can do
-
Automatic reminders
Vaccinations, check-ups, end of treatment, plan renewal or birthdays.
-
Email and WhatsApp
Email from your own server and WhatsApp with a ready-written message.
-
Segmented campaigns
By species, age, last visit, health plan or inactivity.
-
Templates with variables
{cliente}, {mascota}, {fecha}, {vacuna}… for personal messages.
-
NPS surveys
After the visit, the client scores from 0 to 10 and leaves a comment.
-
Respects consent
Campaigns only reach those who accepted marketing communications.
What you see on screen
Every area of the screen has a purpose. This is how it is organised:
- 1Tabs: summary, reminders, campaigns, templates, surveys and sent.
- 2Reminders by type, each with its own channel.
- 3Templates with variables between braces.
- 4Send: sends the pending reminders immediately.
How it works, step by step
-
1
Set up the templates
Once, in your clinic’s tone.
-
2
Zenivet reminds every night
Reminders, tomorrow’s appointments and surveys.
-
3
Launch a campaign
Choose the segment, write and send.
-
4
Measure satisfaction
The NPS score and comments, in the summary.
Tip: Check the number of recipients before sending a campaign: a campaign that has been sent cannot be undone.
This module, like all of Zenivet, works in Spanish, Catalan, Galician, Basque and English. Languages
Frequently asked questions
No. Zenivet prepares the message and opens it in WhatsApp with a link, so you send it from your own account. No intermediaries and no per-message costs.
No, they are health notices. Marketing campaigns and surveys, on the other hand, are only sent with consent.
When a patient is marked as deceased, all of their reminders are stopped.
Related modules
- Vaccinations and deworming Vaccination schedules by species, batch and expiry, next dose calculated and automatic reminders. See the module
- Appointments Diaries by vet, operating theatre or grooming, with appointment types, blocks, recurring appointments and reminders. See the module
- Clients Owner record with contact details, balance, signed GDPR consent, pets, invoices and messages. See the module
Shall we look at it in your clinic?
We’ll show you this module with cases from your everyday work, in a half-hour video call with no commitment.