Health plans that collect themselves
You define the plan, the client signs the SEPA mandate and from then on the coverage is applied automatically at every visit. Each period, one remittance for the bank.
Health plans build loyalty and give the clinic recurring income. In Zenivet you define plans by species and age — puppy, adult, senior — with their fee, billing frequency and coverage: included consultations, vaccinations or a percentage discount.
When a patient is enrolled in the plan, the payer signs the SEPA mandate on the tablet. Coverage is applied when charges are generated: the included service appears at €0 or with its discount.
What you can do
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Configurable plans
Fee including VAT, frequency and coverage by species and age.
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Signed SEPA mandate
The payer signs on the tablet with their IBAN.
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Automatic coverage
Included services and discounts are applied automatically to each charge.
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XML remittances
Each period, the direct debits and the file to send to the bank.
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Returned debits
They are recorded as returned and remain as the client’s debt.
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Cancellations and renewals
The subscription is renewed or cancelled while keeping the history.
What you see on screen
Every area of the screen has a purpose. This is how it is organised:
- 1Plan: fee, frequency and coverage.
- 2New subscription with the SEPA mandate signature.
- 3SEPA remittances: file of direct debits for the bank.
How it works, step by step
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1
Design the plan
Coverage, fee and frequency.
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2
Enrol the patient
Payer, IBAN and mandate signature.
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3
Coverage is applied
At every visit, without having to think about it.
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4
Generate the remittance
The XML file for the bank, each period.
Tip: The patient’s record shows their plan and how much they have used of each coverage.
This module, like all of Zenivet, works in Spanish, Catalan, Galician, Basque and English. Languages
Frequently asked questions
Yes, accounting picks up SEPA remittances with their automatic entries.
It is recorded as returned and remains as the client’s debt, to be collected at the counter.
Yes, as many plans as you like, by species, age or any criterion of your clinic.
Related modules
- Accounting Spanish SME chart of accounts, automatic journal entries from invoices, payments and remittances, VAT, banks and reports. See the module
- Reminders and campaigns Automatic email and WhatsApp reminders, segmented campaigns, templates and NPS surveys. See the module
- Patients The pet’s record: microchip, weight chart, clinical alerts in red and all its tabs. See the module
Shall we look at it in your clinic?
We’ll show you this module with cases from your everyday work, in a half-hour video call with no commitment.